- Screen Colours:
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- Black & Yellow
Helpline Telephone Numbers
There is always someone out there to help!
- EASE THE SQUEEZE TEAM: 0333 016 2000 col@eastsuffolk.gov.uk
- FINANCIAL INCLUSION TEAM: 0333 016 2000
- WELFARE ASSISTANCE: localwelfareassistance@suffolk.gov.uk
- WAVENEY FOODBANK: 07484 394749
- Packs of toiletries are also available at Bungay Library
Emergencies and Crisis Situations (24 hours)
- If life is threatened/accidents/fire or CRITICAL ILLNESS - 999
- NHS number for non-urgent advice and help including about Covid-19 - 111
- Samaritans - 16123
- Mental Health Crisis Support “First Response” service - 0808 196 3494
- National Domestic Abuse Helpline - 0808 2000 247
- Suffolk Police Domestic Abuse Team - 01986 835170
- NSPCC - 0808 800 5000
- Childline - 0800 1111
- Silverline - 0800 4708090
- Alcoholics Anonymous (National) - 0800 9177 650
Local Help and Support
- Halesworth Volunteer Service (24/7) - 01986 875600
- Pear Tree Fund - 01986 899655
- North East Suffolk Citizens Advice Bureau - 01502 717715
- Halesworth Dementia Carers - 01986 785847
- DANES (Disability Advice North-East Suffolk) - 01502 511333
- Foodbank Help/Community Larder - 07771 556391
- Foodbank vouchers - 01986 875600 or 0808 208 2138
COVID -19 related Services and Support
- Cutlers Hill GP Practice - 01986 874618
- NHS number for non-urgent advice and help including about Covid-19 -111
- Halesworth Volunteer Service (24/7) - 01986 875 600
- National Shielded People Helpline - 0800 028 8327
- Goodasmapp (volunteer deployment) - 0808 196 3382
- Home but Not Alone Community Support - 0800 876 6926
- Fresh food vouchers (Halesworth) - 01986 874517
- Fresh food vouchers (the villages around Halesworth) - 07771 556391
Loss and Bereavement
- Pear Tree Fund - 01986 899655
- CRUSE Bereavement 09.00-17.00 Monday - Friday - 0800 808 1677
- The Compassionate Friends - 03451232304
- Child Death Helpline - 0800 282 986
- BRAKE - 0808 800 0401
- Roadpeace in East Anglia - 0845 450 0355
- AMPARO – Support Following Suicide - 0330 088 9255
- Grief Chat 9.00am – 9.00pm Mon-Fri. - 0800 917 7224
Support for Vulnerable Adults and Older People
- Social Care - 0345 6066167
- Suffolk Age UK 09.00-17.00 Monday – Friday - 01473 351234
- Suffolk Family Carers - 01473 835477
- Alcoholics Anonymous Waveney - 01603 621128
- Narcotics Anonymous - 0300 999 1212
- Al-Anon Family Support - 0800 0086 811
- Turning Point drug/alcohol problems - 0300 123 0872
- Sensing Change Hearing/Sight Loss - minicom 01473 694345/01473 260030
- The Big C - 0800 0927640
Emotional Wellbeing and Mental Health Support
- “First Response” service (24 hour) - 0808 196 3494
- Suffolk Access & Assessment Team - 0300 123 1334
- Wellbeing Service - 0300 123 1503
- MIND (National) 09.00-18.00 Monday – Friday - 0300 123 3393
- Suffolk Mind: 09.00 -15.30 Monday-Friday - 0300 111 600
- Suffolk Night Owls: Phoneline 7.00pm -1.00am daily - 0300 111 600
- Healthy Suffolk Information Hub - www.healthysuffolk.org.uk/COVIDHub
- YANA (for farming community) - 0300 323 0400
- Rethink Mental Illness Advice Line 9.30am-4pm Monday to Friday - 0300 5000 927
- Saneline – Mental Health Helpline 4:30pm-10:30pm - 0300 304 7000
- BVTM Listening Ear Service 24/7 (spiritual and emotional support) - 07771 556391
Support for Families
- Suffolk Family Information Service - 0345 60 80033
- Homestart - 01502 507988/01592 507989
- Suffolk Family Focus specialist services - 01473 265200
- Farming Community Network (FCN) 7.00am-11pm - 3000 111 999
Safeguarding and Abuse Concerns
- Suffolk Multi-Agency Safeguarding Hub - 0345 606 1499
- Action on Elder Abuse 09.00-17.00 Monday – Friday - 0808 808 8141
- Respect – Men’s Advice Line 09.00-17.00 Monday – Friday - 0808 801 0327
- Suffolk Rape Crisis Office Hours Monday – Friday - 01473 231 200
Young People
- Young Minds Crisis Messenger (24/7) - YM to 85258
- Young Minds Parents Helpline Monday to Friday 9.30am – 4pm - 0808 802 5544
- Point 1 Emotional Wellbeing Service (children, young people and families) - 0800 977 4077
- KOOTH App (11-25 year olds) - www.kooth.com
- Elefriends (Mind Suffolk) (online peer support) - https://www.elefriends.org.uk/
Money
- Universal Credit Helpline - 0800 328 5644
- Pension Credit Claim Line - 0800 99 1234